Terms of Use
Last updated December 21, 2025
1. AGREEMENT TO OUR LEGAL TERMS
These Terms of Use (“Legal Terms”) constitute a legally binding agreement between you (“you” or “user”), whether personally or on behalf of an entity, and GML Ventures Inc., doing business as Scaled Up Solutions (“Company,” “we,” “us,” or “our”), regarding your access to and use of our websites, software, applications, and related services (collectively, the “Services”).
You can contact us through email at [email protected], by phone at +1 512-866-9455, or by mail at:
GML Ventures Inc.
103007 Range Rd 105 B 671
Bow Island, Alberta T0K 0G0
Canada
By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Legal Terms. If you do not agree, you must discontinue use immediately.
We may update these Legal Terms from time to time. The “Last updated” date above indicates when changes take effect. Your continued use after changes constitutes acceptance.
2. OUR SERVICES
Scaled Up Solutions provides website design and development services and access to a software platform that may include CRM functionality, lead and pipeline tracking, calendar/booking tools, automation workflows, communications tools (including SMS), AI-enabled tools, reporting, and other business tools for small and medium-sized businesses (“SaaS Services”). We may also provide add-on implementation, configuration, onboarding, training, and support.
No Professional Advice. The Services are provided for general business purposes and do not constitute legal, medical, financial, tax, or other professional advice.
Availability. The Services may be interrupted, delayed, or unavailable due to maintenance, updates, third-party outages, and other factors. We do not guarantee uninterrupted operation or error-free service.
3. ELIGIBILITY AND USER REPRESENTATIONS
By using the Services, you represent and warrant that:
- You have the legal capacity to enter into these Legal Terms.
- You will provide accurate and complete information and keep it updated.
- You will comply with all applicable laws and regulations.
- You will not use the Services for unlawful, harmful, or abusive activities.
- You represent and warrant that you are at least eighteen (18) years of age. Our services are intended for individuals and businesses operated by adults. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have received information from a person under 18, we will delete such information in accordance with applicable law.
We may suspend or terminate access if we believe you have violated these Legal Terms or applicable law.
4. ACCOUNTS AND SECURITY
If you create an account, you are responsible for:
- Maintaining the confidentiality of login credentials
- All activity that occurs under your account
- Promptly notifying us of any unauthorized use or security incident
We may require security measures such as password standards or multi-factor authentication where available.
5. SUBSCRIPTIONS, BILLING, AUTO-RENEWAL, CANCELLATION
5.1 Billing Terms
Subscriptions are billed on either:
- A four-week billing cycle; or
- An annual billing cycle
depending on the plan you select.
5.2 Auto-Renewal
Unless you cancel before the end of the then-current billing period, your subscription will automatically renew and you authorize us (or our payment processor) to charge the applicable fees.
5.3 No Refunds Once a Billing Cycle Starts
All fees are non-refundable once a billing cycle begins. This includes (without limitation) unused time, partial periods, plan downgrades, or early cancellation.
5.4 Cancellation Effective End of Period
Cancellations take effect at the end of your current billing period. You will retain access until that period ends unless your access is suspended or terminated under these Legal Terms.
5.5 Non-Payment; Suspension
If payment fails or is overdue, we may suspend or restrict your access, including hosted websites, phone/SMS capabilities, and software access, until payment is resolved. We may charge reasonable administrative fees for reinstatement where permitted.
5.6 Price Changes
We may change pricing from time to time. Any change will apply at renewal or as otherwise required by law, with reasonable notice where practicable.
6. FREE OFFERS AND APPLICATIONS
We may offer promotions, including a “free website” application or similar offers. Unless expressly stated in writing:
Submitting an application does not guarantee selection or receipt of a free service.
We may modify, suspend, or end promotions at any time.
Additional eligibility criteria may apply.
7. THIRD-PARTY SERVICES AND PROVIDERS
The Services may integrate with or rely on third-party providers (e.g., hosting, communications carriers, payment processors, analytics providers, and platform providers). Third-party services are governed by their own terms and policies.
We are not responsible for third-party outages, interruptions, data loss, or acts/omissions of third-party providers beyond what applicable law requires.
8. SMS / MESSAGING TERMS
By providing your mobile phone number and opting in through our website forms, booking forms, or onboarding forms, you agree to receive SMS messages from Scaled Up Solutions, operated by GML Ventures Inc.
These messages may include:
- Appointment confirmations and reminders
- Service updates and account notifications
- Free website giveaway application updates
- Post-service review requests
- Limited promotional messages regarding our free website giveaway and related offers
Message frequency varies based on your interaction with us. Message and data rates may apply.
Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed by Scaled Up Solutions (operated by GML Ventures Inc.).
You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at [email protected].
For information about how we collect, use, and protect your personal information, please review our Privacy Policy.
Client Compliance Responsibility (CASL / TCPA)
You are solely responsible for ensuring your messaging use complies with all applicable laws and regulations, including (as applicable) CASL (Canada) and TCPA (United States), as well as carrier policies. This includes, without limitation:
- Obtaining and documenting proper consent
- Providing required disclosures
- Honoring opt-out requests promptly
- Avoiding prohibited content and practices
We may suspend messaging features if we believe your use creates legal, carrier, or reputational risk.
9. USER CONTENT; CUSTOMER DATA; RESPONSIBILITY
9.1 User Content
The Services may allow you to input, upload, store, send, or display content and data, including text, images, files, contacts, messages, recordings, and other information (“User Content”).
9.2 Your Responsibility
You are solely responsible for:
- The legality, accuracy, and appropriateness of your User Content
- Having all rights and permissions needed to use, upload, and process User Content
- Complying with privacy, marketing, and consumer protection laws applicable to your business and end users
Clients are responsible for their own customer data. This means you control what data you collect, upload, and process through the Services, and you are responsible for how you use it.
9.3 Our Limited Role
We do not monitor, pre-screen, or approve User Content, and we are not liable for User Content, except as required by law.
9.4 License to Operate the Services
You grant us a limited license to host, store, process, transmit, and display User Content as necessary to provide and improve the Services and to meet legal, security, and support obligations.
10. INTELLECTUAL PROPERTY RIGHTS
10.1 Our IP
We own or license all rights in the Services, including software, design, branding, and associated content (excluding User Content).
10.2 Limited License to You
Subject to these Legal Terms and timely payment, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes during your subscription term.
10.3 Restrictions
You may not (and may not permit anyone to):
- Copy, modify, or create derivative works of the Services
- Reverse engineer, decompile, or attempt to extract source code
- Resell, sublicense, or provide access to the Services except as expressly authorized
- Use the Services to build or benchmark a competing product
11. AI FEATURES
If the Services include AI-enabled tools:
AI outputs are generated automatically and may be inaccurate, incomplete, or inappropriate.
AI outputs are assistive only and must be reviewed by you before use.
We do not guarantee AI results.
AI tools are not intended to provide legal, medical, financial, or other professional advice.
You are responsible for (a) how you use AI outputs, and (b) ensuring your use complies with applicable laws and your obligations to your customers.
12. PROHIBITED ACTIVITIES
You agree not to:
- Use the Services for unlawful, fraudulent, harmful, or abusive purposes
- Upload malicious code, spam, or exploit vulnerabilities
- Interfere with the security or operation of the Services
- Harvest data or attempt to access accounts without authorization
- Use the Services in a way that violates third-party rights or applicable laws
- Send prohibited or abusive communications or content
- We may investigate violations and take action, including suspension or termination.
13. SERVICE MANAGEMENT; MODIFICATIONS
We may:
- Modify, update, or discontinue parts of the Services
- Add or remove features
- Set usage limits or enforce reasonable policies
- Monitor for abuse, security issues, and compliance risks
We are not obligated to maintain or support a particular feature indefinitely.
14. TERM AND TERMINATION
These Legal Terms remain in effect while you use the Services.
We may suspend or terminate your access immediately if:
- You violate these Legal Terms
- You fail to pay fees when due
- Your use creates legal, carrier, security, or reputational risk
- We are required to do so by law
Upon termination:
- Your license ends immediately
- We may delete or deactivate access to your account and Services as permitted by law
- You remain responsible for unpaid fees and charges accrued through the termination date
15. DISCLAIMER
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
16. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR BUSINESS INTERRUPTION. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE LESSER OF (A) CAD $1,000 OR (B) THE TOTAL AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow certain limitations; in those cases, liability is limited to the extent permitted by law.
17. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, contractors, and affiliates from any claims, damages, losses, and expenses (including reasonable legal fees) arising from or related to:
- Your use of the Services
- Your User Content or customer data
- Your communications (including SMS/email)
- Your violation of these Legal Terms or applicable law
- Your infringement of any third-party rights
18. USER DATA; BACKUPS
You are responsible for maintaining backups of your User Content and data. While we may perform backups as part of service operations, we do not guarantee restoration and are not liable for loss or corruption of data except as required by law.
19. ELECTRONIC COMMUNICATIONS; SIGNATURES
You consent to receiving communications electronically (email, in-app notices, website postings). You agree electronic records and signatures are legally binding to the fullest extent permitted by law.
20. GOVERNING LAW
These Legal Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of laws principles.
21. DISPUTE RESOLUTION
21.1 Informal Negotiations (30 days)
Before arbitration, the parties agree to attempt to resolve disputes informally for at least 30 days after written notice.
21.2 Binding Arbitration
If unresolved, disputes will be finally resolved by binding arbitration seated in Medicine Hat, Alberta, conducted in English, before one (1) arbitrator, except where prohibited by law.
21.3 Court for Certain Claims
Either party may seek injunctive relief to protect intellectual property or prevent misuse/security harm in the courts of Alberta.
21.4 Class Action Waiver
To the maximum extent permitted by law, disputes will be resolved on an individual basis and not as a class, collective, or representative action.
22. CHANGES AND CORRECTIONS
We may correct errors and update the Services or these Legal Terms at any time. Continued use after updates constitutes acceptance.
23. MISCELLANEOUS
If any provision is found unenforceable, the remaining provisions remain in effect. These Legal Terms constitute the entire agreement regarding your use of the Services and supersede prior understandings related to the Services.
24. CONTACT US
Questions about these Legal Terms may be emailed to [email protected], asked via phone at +1 512-866-9455 or sent via mail to:
GML Ventures Inc.
103007 Range Rd 105 B 671
Bow Island, Alberta T0K 0G0
Canada
